# Quick Guide Welcome to the **Elven Platform**! This quick guide was created to make your registration and access process easier. {% embed url="" %} ## **Getting Started Step-by-Step** To start using the **Elven Platform**, first go to the platform’s **official website**. In the top menu, you’ll find the options **Free Trial (Teste Gratuito)** or **Access Platform (Acessar Plataforma)** — click on either one to proceed. If you don’t have an account yet, on the **login page**, select the **Sign Up** option to create your account. You’ll need to fill in some basic information, such as a **corporate email**, your **full name**, and a **secure password**. To ensure your account’s protection, create a password that follows a few simple rules: it must be at least **8 characters** long, include **uppercase and lowercase letters**, contain at least **one number** (0–9), and include a **special character**, such as **!@#$%\*&**. Ideally, choose a **unique and hard-to-guess password**, as your account’s security is a top priority. After filling in all the fields, click **Sign Up** to continue. In the next step, you’ll be asked to provide a **name for your organization** within the platform. Additionally, it’s important to read and accept the **Terms and Conditions** by checking the corresponding box. When you’re done, click **Start Now** to complete this initial setup. To **activate your account**, go to the email you used during registration and find the **confirmation message** sent by the Elven Platform. Open the email and click the **confirmation link** to finish the activation process. With that, your account will be active and ready to use. Now, you can start exploring the **modules and features** of the Elven Platform, taking full advantage of all the available resources to enhance your experience. ## **Accessing the Elven Platform** If you already have an account on the **Elven Platform**, you can log in directly from the **home screen**. To ensure the **security** of your access, we have a few important guidelines: * **Login attempts**: You have up to **10 attempts** to enter your credentials correctly. If you exceed this limit, your access will be **temporarily blocked**. * **Session timeout**: If your account remains **inactive for 5 minutes**, the session will be **automatically ended** for security reasons. * **Additional security**: Depending on the **security tools** enabled, you may be required to solve a **captcha** before proceeding with the login. * **SSO (Single Sign-On)**: If your company uses **SSO login**, you don’t need to access the platform’s login screen. Simply go directly to your **identity provider**, then access the Elven Platform through the appropriate link. * **Need help?** If your account is **locked due to multiple failed attempts**, please contact our **support team**, providing your **access IP**, so we can quickly unlock it. ## **How to Update Your Password** To change your password on the **Elven Platform**, start by visiting the platform’s **official website** and, on the **login page**, click the **Forgot Password** link to begin the recovery process. Then, enter your **corporate email** associated with your account and click the **Reset Password** button to send the reset request. You will receive an **email** with a **link** to continue the process — just click **Click here** to open the **password reset page**. There, enter your **new password** and confirm it in the designated field to ensure they match. Then, finish by clicking the **Reset Password** button to save the change. Finally, return to the **login page**, enter your **access email** and the **new password** you just created, and click **Sign In** to securely access your account. **All set!** Your password has been successfully changed, and you are now logged into the **Elven Platform** with your new password. {% embed url="" %} ## **Accessing an Existing Organization** To switch organizations in the **Elven Platform**, start by logging into your account as usual. In the **upper right corner** of the screen, click the **profile icon** (represented by an **avatar** or the **initial** of your name). In the **dropdown menu** that appears, select the **Switch organization** option. Next, you’ll see a field where you can choose an **existing organization** that your account is already part of. If you’re not yet linked to any organization or want to start a **new workspace**, this same screen also offers the option to **register a new organization**. After selecting the desired organization, click the **Login** button to access the **new context**. With just a few clicks, you can switch organizations and navigate within a different context inside the **Elven Platform**, with all the **data and settings** of that organization available for use. {% embed url="" %} ## **Creating a New Organization** To **create a new organization** in the **Elven Platform**, start by logging into your account as usual. In the **upper right corner** of the screen, click the **profile icon** (represented by an **avatar** or your **initial**). In the **dropdown menu** that appears, select the **Switch organization** option. If you are already linked to an organization, it will appear available for selection. But since we want to create a new one, let’s proceed by clicking the **Create organization** link. Next, enter the **name of the new organization** you want to register in the appropriate field. Choose a name that clearly represents your **project** or **organizational unit**. Then, carefully read the **Terms and Conditions**. If you agree, check the **confirmation box** to accept the terms. Finally, click the **Start Now** button to complete the creation of the new organization. **Done!** The new organization will be created, and you will automatically be navigating within the **new context** of the **Elven Platform**. {% embed url="" %} ## **Glossary of Technical Terms** **Free Trial**: An option available on the **Elven Platform** website that allows users to try out the platform’s features **free of charge**. **Access Platform**: A link in the **top menu** of the official **Elven Platform** website for registered users to log into their accounts. **Sign Up**: An option on the **login page** for creating a **new account** on the **Elven Platform**. **Corporate Email**: A **professional email address** required for registration on the platform, ensuring proper identification and security. **Password**: A **personal password** created by the user to protect access to their **Elven Platform** account. **Organization Name**: A **custom identifier** for the user’s company or organization within the platform. **Terms and Conditions**: The **terms of use** of the **Elven Platform**, which must be accepted by the user when creating an account. **Email Confirmation**: A **mandatory step** in the registration process where the user must activate their account by clicking the **confirmation link** sent to their registered email. **Active Account**: The **status** of the user’s account after email confirmation, allowing **full access** to the platform. **SSO (Single Sign-On)**: An **authentication method** that allows users to access multiple applications with a **single login**. Instead of creating and remembering multiple credentials, the user authenticates once with a **trusted identity provider** (such as **Google** or **Microsoft**) and can then access various platforms without needing to enter login details repeatedly.